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Professional Education Courses

Washington County Center at Southpointe


Available Courses

GIS Fundamentals (Washington County) OCCP47302 $1390 + $70 Lab

39 Hours-13 Weeks.  Thurs., 1/29-4/23, 6-9 p.m.

Acquire the fundamentals that will enable you to develop the skills necessary to obtain entry level GIS Technician jobs in fields such as civil engineering, surveying, conservation, gas & oil, regional planning, public works, and defense.  This program utilizes ESRI ArcGIS software.  Students will learn about data types, shapefiles, layers, raster, geodatabase connections, coordinate systems, presentations, and much more.

Purchase book, Getting to Know ArcGIS for Desktop, Michael Law, Amy Collins (3rd Ed.) from CCBC bookstore for first class.

Southpointe location.  Call 724-480-3451 for details.


Google Docs  OCCP51901 $65 + $10 Lab

3 Hours.  Fri., 2/13, 9 a.m.-12 p.m.

Nobody likes change, but you might use Google Docs once you see how easy it is to create, share, and collaborate on documents online.  Instead of  creating a document, sending as an attachment, receiving multiple versions, and merging edits, you can now do all of this in real time.  You be the judge! 


Productivity Tools – Evernote vs. OneNote OCCP58201 $65 + $10 Lab

3 Hours.  Fri., 3/13, 9 a.m.-12 p.m. 

Learn the difference between these two applications but also and how they both can used to organize your office life, streamline your desk, track your time, take impeccable notes, and actually help you find the information that you need when you need it!


Windows 8 - Intro  OCCP02801 $65 + $10 Lab

3 Hours.  Fri., 4/10, 9 a.m.-12 p.m. 

This demo class for business and home users will teach the skills to navigate and use the Windows 8 operating system efficiently and confidently.  Learn to maximize new features to get around, customize the desktop, and efficiently store, locate, and search for files.  Basic PC navigation skills required.


Microsoft Project 2010 OCCP33101 $249 + $60

12 Hours-4 Weeks.  Fri., 4/17-5/8, 9 a.m.-12 p.m.

Learn the fundamentals of this software (MP Standard) that is applicable to all businesses that must establish and adhere to schedules and must efficiently organize/assign tasks associated with project outcomes.  This software allows users to set achievable goals for project teams and customers by creating schedules, distributing resources and managing budgets.  Users gain control over their project work with the Project Guide that helps them create projects, track tasks, and report results.



NEW! Excel Programs

Excel: Quickstart  OCCP24301  $65 + $10 Lab

3 Hours. Fri., 2/20, 1-4 p.m.

In an easy-to-follow format, learn navigation, spreadsheet design, intro to formulas and functions, editing techniques, using multiple worksheets, and basic charting skills.


Excel: Linking Excel to Word OCCP34201 $65 + $10 Lab

3 Hours. Fri., 3/13, 1-4 p.m.

Learn some tips for easily linking charts, graphs, tables, and other graphics to your Word reports and documents.  Learn how these two can interface without wasting time reverting back and forth to each application.


Excel: Pivot Tables & Charts OCCP38601 $65 + $10 Lab

3 Hours. Fri., 4/10, 1-4 p.m.

This seminar focuses on an intro to macros plus Excel tools that provide for manipulating data using sorts, filters, outlines, subtotals, pivot tables, and pivot charts.


Excel: Formulas & Functions OCCP24601 $65 + $10 Lab

3 Hours. Fri., 5/1, 9 a.m.-12 p.m.

Learn the mathematical aspects of Excel and how to create effective equations and error-free functions. 



NEW! QuickBooks Programs

QuickBooks Basic Seminar OCCP078-01 $59 + $10 Lab

3 Hours, Fri., 2/20, 9 a.m.-12 p.m.

In the QuickBooks Basic Seminar, students will be introduced to the following: set-up of company file,  define/modify company chart of accounts, set up and edit new vendors, process accounts payable, enter manual checks, set up and edit new customers, process invoices, apply cash receipts, make deposits , and prepare bank reconciliation/financial reports.


QuickBooks Intermediate Seminar OCCP435-01 $59 + $10 Lab

3 Hours, Fri., 3/27, 9 a.m.-12 p.m.

In the QuickBooks Intermediate Seminar, students will be introduced to the following:  working with inventory, handling sales tax, processing and accounting of payroll, using estimates and time tracking, tracking and working with A/P, designing the item list, recording business credit card transactions, and financial reports.


Available Courses

Introduction to Gaming is a prerequisite to all gaming courses.  Register for table games classes only if you have completed or scheduled Introduction to Gaming.  Class times and dates are subject to change.  To obtain information about schedule changes, course additions or course cancellations, contact us at 724-480-3581. 

BEING A DEALER:Dealers must possess the ability to deal multiple games and variations of those games.  Manual dexterity, color perception and the ability to stand 100% of the time is expected.  Basic math skills, quick recall and the ability to calculate without aid are required. 

As a dealer, you will be exposed to second hand smoke and higher than normal noise levels.  Exceptional guest services skills and the ability to handle difficult people are essential.  A dealer must possess excellent verbal communication skills and be able to adjust interaction with people when necessary.  Since a dealer is part of a Casino’s entertainment, an outgoing personality is an important attribute.  

Professional appearance and attitude are equally important.  Personal grooming and appropriate dress must meet Casino standards.  The minimum age requirement to perform the work of a dealer is 18.  Successful candidates will be able to work a flexible schedule including all shifts (evenings, weekends and holidays) as well as pass an audition/interview and all pre-employment testing.  If hired, the employee must secure and maintain a Pennsylvania Gaming License.  All dealers are required to successfully complete CPR instruction.


Gaming - Introduction GAMI00701 $175 + $5 Lab

32 Hours-2 Weeks, 2/9/15-2/19/15, 6-10 p.m., Mon.-Thurs.

This course covers the basics of working in a casino atmosphere.  Students will learn chip handling techniques, chip color value, the value of a bet, pit procedures, and the role of each casino position.  Other topics include customer service, conflict resolution, time and self-management, dealing with difficult people, and CPR training.  A prerequisite for ALL other dealer training courses.


Poker GAMI00601 $450 + $50 Lab

80 Hours-6 Weeks, 2/23/15-3/26/15, 6-10 p.m., Mon.-Thurs.

Learn the fundamentals of dealing poker with emphasis on the proper use, control and shuffling of playing cards; accurate and quick mental computations; card handling; rake/antes/blind bets; side bets; brushing; shilling; proposition players; procedures; game rules and regulations; game speed; dealer's responsibilities; game security; and guest service.

Washington County Center Gaming Room. No Senior Waivers.


Gaming - Introduction GAMI00701 $175 + $5 Lab

32 Hours-2 Weeks, 3/30/15-4/9/15, 6-10 p.m., Mon.-Thurs.

This course covers the basics of working in a casino atmosphere.  Students will learn chip handling techniques, chip color value, the value of a bet, pit procedures, and the role of each casino position.  Other topics include customer service, conflict resolution, time and self-management, dealing with difficult people, and CPR training.  A prerequisite for ALL other dealer training courses

Washington County Center Gaming Room. No Senior Waivers.


Blackjack & Other Banked Card Games GAMI01001 $765 + $50 Lab

120 Hours-8 Weeks, 4/13/15-6/3/15, 6-10 p.m., Mon.-Thurs.

This course focuses on the fundamentals of dealing blackjack and other banked card games with an emphasis on card totaling; chip handling and cutting; card shuffling; and card placement.  Attention given to game and accounting procedures; accuracy; and speed.

Washington County Center Gaming Room. No Senior Waivers.


Washington County Center Gaming Room. No Senior Waivers.

Human Resources

Available Courses

SHRM Essentials of HR Management  WRKD04201 $599

12.5 Hours, 5-weeks, 4/1/15-4/29/15, Wed., 6:00-8:30 p.m.

If you’re a small business owner, new to HR or if HR is one of your many responsibilities, the newly updated SHRM Essentials® of HR Management course focuses on the key HR topics you need to know in a condensed, easy-to-understand format. You’ll gain practical skills to handle HR challenges that are relevant to you and can help your company avoid potentially costly lawsuits.

Newly updated with the latest HR developments, this course ensures that key HR concepts can be applied to real-life situations. The blended learning experience combines print and online tools with the benefits of an instructor-led class. By attending our course, you’ll benefit from:

  • The shared experiences of your instructor and peers along with networking opportunities.
  • Interactive case studies designed to make you feel comfortable dealing with HR issues.
  • Earning 12.5 PHR/SPHR/GPHR recertification hours.


Management & Supervisory Skills / Leadership

Available Courses


Doing Business Abroad  WRKD17101 $229

Achieving Customer Service Excellence  OCCP27301 $89

3 Weeks, 3/12/15, Thurs., 9:00 a.m.-12:00p.m.

Customers today demand world class service.  They reward organizations that provide it by remaining loyal, and they take their business elsewhere if service is mediocre.  This seminar teaches the skills needed to communicate positively and professionally with customers — both internal and external.  Topics include developing a customer-focused attitude; building rapport with customers; using positive language; questioning to determine customer needs; honing your listening skills; confirming your understanding; fulfilling customer requests; dealing with angry and upset customers; confirming customer satisfaction; and uncovering additional opportunities for service.  Participants will leave feeling upbeat, motivated, and ready to achieve customer service excellence!

Managing Organizational Change WRKD04701 $89

3 Hours, 3/24/15, Tues., 9:00 a.m.-12:00p.m.

The many economic, competitive and global factors that influence how organizations conduct business are constantly changing and evolving. The ability of managers to understand these influences on their organization and to respond to and adapt to these changes is critical for long-term growth and survival.  This program discusses change as a political process driven by individuals and leaders within the organization who emerge as change agents. Topics include analyzing the change environment; identifying change opportunities; developing an agenda for action; understanding the relationship between organizational culture and change; making research based decisions; and techniques for managing consequences such as conflict, resistance, negativity, and complacency.

Transitioning from Peer to Supervisor WRKD05101  $159

6 Hours, 2 weeks, 3/26/15-4/2/15, Thurs., 9:00 a.m.-12:00p.m.

Effective supervision is a key component to the success of any organization.  During this course, individuals new to being a supervisor build the skills needed to supervise effectively, help their direct reports perform better and increase the productivity and profitability of their company.  Topics include letting go of your former role; separating your roles of "boss" and “friend"; identifying and resolving conflicts that, as a coworker, you may have previously ignored; understanding your personality type and how it affects management style; delegating tasks and responsibilities firmly and fairly; setting goals for yourself and others; how to motivate effectively; and time management.

 Five Dysfunctions of a Team and How to Overcome Them WRKD17201 $89

3 Hours, 4/7/15, Tues., 9:00 a.m.-12:00p.m.

Some people may joke that their particular family puts the “fun” in dysfunction.  The truth is that just as dysfunctions may affect families, dysfunctions also affect our teams in the workplace.  Some teams get “stuck” and find it difficult to move forward or find new ways to move past them. 

This workshop, based on the best-selling books by Pat Lencioni, helps to identify stumbling blocks and major dysfunctions that affect many teams.  The five dysfunctions are:  Absence of Trust, Fear of Conflict, Lack of Commitment, Avoidance of Accountability, and Inattention to Results.  The workshop will help leaders and team members to work in a constructive manner to create learning opportunities, manage conflict, and help teams to move forward in a positive and healthy manner.

Introduction to Project Management OCCP22401 $239

8 Hours, 2 weeks, 4/9/15-4/10/15, Thurs. & Fri., 8:30 AM to 12:30 PM

Project management is the discipline of planning, organizing and managing resources to complete a specific goal.  This intensive, hands-on program gives participants a strong working knowledge of the basics of project management that they can implement immediately at work.  Participants will learn effective project management practices and their related processes including how to describe a project; identifying the role of a project manager; determining project scope; planning for time, costs and risks; creating a communication plan; tracking project progress; reporting performance; and creating a final report.  This program is designed for those that manage projects on an informal basis or those considering a career in project management.       

Strengths Based Management WRKD05001 $89

3 Hours, 4/21/15, Tues., 9:00 a.m.-12:00p.m.

All too often, organizations focus on weaknesses – on remediation of faults and failures – rather than on strengths and talents. Weaknesses must be identified and overcome, but they cannot be the focus for growth.  Strengths based management focuses on discovering each direct report’s strengths, incorporating them into their daily activities, and working around their weaknesses.  This allows each direct report to become fully engaged in their work, achieve personal goals and add to the accomplishments of both the team and organization at levels far beyond current expectations.  This course provides supervisors with tools, skills and strategies for helping direct reports identify strengths; creating opportunities to utilize strengths; hiring individuals with the particular strengths needed to meet organizational goals; designing work teams; and developing strengths through coaching and formal performance appraisal.


Creative Leadership WRKD17501 $179 Includes Lunch

6 Hours, 5/5/15, Tues., 9:00 a.m.-4:30 p.m.

Today's leaders are expected to get more done with fewer resources.  Excelling in trying times calls for creativity and innovation in leadership.  During this program, participants will learn techniques for turbo-charging their own leadership styles while learning to unleash the hidden potential in employees.  They'll learn what employees really want from leaders.  They'll discover how secure leaders lead and relate to their teams.  It is possible to create a culture where creativity and innovation are valued, but it takes a call to excellence on every level.  This colorful training day will stimulate and challenge participant thinking, help them to recharge their batteries and spark their own creativity as they inspire their employees to work toward excellence.  Bring your athletic shoes as the afternoon session includes a fun leadership activity! 



Available Courses

E-mail Marketing: Stop the Spam. Start the Sale.  OCCP45302 $89

3 Hours, 3/19/15, Thurs., 9:00 a.m.-12:00p.m.

Subject line, photos, length of message, measurement. All of these factors—and more—impact the effectiveness of your email campaigns. In this class, you will learn best practices for email marketing including when and how to utilize eblasts as part of a marketing plan; content rules and development; and measurement and follow up. This course involves training in both writing for email marketing as well as an overview on overall presentation and marketing strategy.


Crafting Your Company's Social Media Plan  OCP52501  $89

3 Hours, 4/16/15, Thurs., 9:00 a.m.-12:00p.m.

It’s no secret that the Internet has drastically changed the dynamics of the merchant/customer relationship.  Customers increasingly turn to the web for product and company information and select to do business with companies that are transparent, open and honest.  Setting up a Facebook page, Twitter account, or YouTube channel for your organization is easy.  But are you executing a strategic plan to best reach your targets?  During this program, you will learn how to find your customers on the social media platforms they use the most.  Plus receive tips to best engage with this community for long-term success.


Writing for the Web WRKD18301  $89

3 Hours, 4/23/15, Thurs., 9:00 a.m.-12:00p.m.

Understanding the difference between writing for print versus writing for the web starts with learning how readers behave online. In this course, we will explore how to accommodate the needs of online readers through writing, structure, organization, and style.  This course will also cover the importance of content marketing and SEO.  You will learn: audience and goal-oriented writing; how people read and interact online; content creation and maintenance; and dealing with organizational politics in web planning.



Available Courses

Hydrogen Sulfide and Silica Awareness OCCP58101 $79 plus $10 lab fee

3 Hours, 3/20/15, Fri., 9:00 a.m.-12:00p.m.

Hydrogen Sulfide is a very common hazard found in the oil & gas , or petrochemical industry.  Exposure to this gas can be deadly, therefore proper training and knowledge is required.  Protect yourself and your workers by getting proper training.


Globally Harmonized System of Classification and Labeling of Chemicals (GHS)

OCCP56601 $79 plus $20 lab fee

3 Hours, 3/20/15, Fri., 9:00 a.m.-12:00p.m.

OSHA has updated the requirements for labeling of hazardous chemicals under its Hazard Communication Standard.  As of June 1, 2015, all labels and pictograms are to be in compliance.  Has your company taken all of the steps it needs to insure compliance?


OSHA 10-Hour for Construction OCCP12701

10 Hours, 2 weeks, 2/15/15-3/6/15, Fri., 9:00 a.m.-2:30 p.m.

Training for the Construction Industry includes workplace topics such as Fall Protection, Personal Protective Equipment, Scaffolding , OSHA Inspection Procedures and more.  Students will receive OSHA 10 Certification cards.


Available Courses

Introduction to Quality WRKD18201  $259

6 Hours, 3/11/15, Wed., 9:00 a.m.-4:30 p.m.

Quality management is an integral part of the functioning of many businesses, both small and large, around the world.  Quality does not simply happen; it has to be planned for at the outset of a new product, project or service.  This interactive and thought-provoking program introduces participants to quality basics; how a focus on quality produces business results; management systems (Baldrige and ISO 9001); quality evolution and gurus; methods and concepts (Six Sigma and Lean); and quality tools (team, 7 basic and 7 new). 


Getting Started with Lean Six Sigma for Small to Midsize Organizations                WRKD17701 $259

6 Hours, 4/24/15, Fri., 9:00 a.m.-4:30 p.m.

A Lean Six Sigma continuous improvement program can generate successful results in any size organization.  Knowing how to get started is usually the most difficult step.  This six-hour course prepares leaders to implement a Lean Six Sigma improvement plan.  Participants will develop an understanding of how Lean Six Sigma positively impacts small to midsize organizations; will be walked through a successful process model for getting started; and learn what is needed to develop an effective deployment plan.  In addition, participants will be shown how to gain commitment, select a project, build success criteria, manage the project, allocate resources, and plan for success.


Becoming a Lean Six Sigma Champion  WRKD17601  $549 included lunch

12 Hours, 5/6/15 & 5/7/15, Wed. & Thurs., 9:00 a.m.-4:30 p.m.

Learn the managerial and technical knowledge to facilitate the deployment of a Lean Six Sigma strategy in your organization!  Champions are typically upper-level managers who lead the execution of Lean Six Sigma deployment plans.  It’s one of the most critical roles in any successful Lean Six Sigma improvement initiative. Guided by the direction set forth by the executive team, champions select the projects, determine who's trained as Black Belts/Green Belts, review progress, and mentor the Black Belts/Green Belts in order for the deployment to be effective. During this two-day program, participants will learn:


What is Lean Six Sigma and why it’s important to your organization

The roles and responsibilities of Lean Six Sigma “players”

The characteristics of Green Belts and Black Belts

How to select and manage projects

Resource requirements and developing plans for Lean Six Sigma deployments

Primary Lean Six Sigma tools

How to manage change