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Professional Education Courses

Washington County Center at Southpointe

Computers

Available Courses

Excel Quickstart  $65 plus $10 Lab Fee  OCCP243-02
During this fast paced seminar, participants are introduced to introductory level Excel skills including navigation, spreadsheet design, editing techniques, basic formulas and functions, creating effective lists, basic charting, and more. 3 Hours, Fri., 6/19/15, 9:00 a.m. – 12:00 p.m.

Excel: Formulas & Functions  $65 plus $10 Lab Fee  OCCP 246 02
If you are an Excel user but intimidated by the concept of formulas and functions, then this seminar is for you! Participants will learn about the mathematical aspects of Excel including how to create effective, error-free equations and use existing functions in order to simplify and automate calculations in spreadsheets. 3 Hours, Fri., 7/17/17, 9:00 a.m. – 12:00 p.m. 

Linking Excel and Word  $65 plus $10 Lab Fee OCCP 342 01
Oftentimes, it's helpful to use Excel and Word simultaneously to accomplish a task. For example, Excel data can be linked into a Word document (account balances into a financial report).  You could type the data into your Word document, but this method requires manual updating every time the data changes in Excel. This seminar will show you how to use the many linkages that exist between the programs in order to save you time and help make your documents error-free. 3 Hours, Fri., 7/24/15, 9:00 a.m. – 12:00 p.m.

QuickBooks Basics  $65 plus $10 Lab Fee  OCCP 078 01
If you have ever felt overwhelmed and intimidated by accounting software, then this seminar is for you. QuickBooks Basics is perfect for new users who want to get started right, or experienced users who want to strengthen their foundation and get even more from the software. Taught by an experienced CPA. Topics include setting up the company file; defining and modifying the chart of accounts; processing accounts payable; adding new customers; processing invoices; making deposits; preparing a bank reconciliation; creating financial reports; and much more! 3 Hours, Thur., 9:00 a.m. – 12:00 p.m.

Excel: Pivot Tables & Charts  $65 plus $10 Lab Fee  OCCP 386 01
During this seminar, participants are introduced to macros plus other Excel tools that assist in manipulating data such as sorts, filters, subtotals, pivot tables, and pivot charts.   3 Hours, Fri., 8/7/15, 9:00 a.m. – 12:00 p.m. 

 

Gaming

Available Courses

Introduction to Gaming is a prerequisite to all gaming courses.  Register for table games classes only if you have completed or scheduled Introduction to Gaming.  Class times and dates are subject to change.  To obtain information about schedule changes, course additions or course cancellations, contact us at 724-480-3581. 

BEING A DEALER:Dealers must possess the ability to deal multiple games and variations of those games.  Manual dexterity, color perception and the ability to stand 100% of the time is expected.  Basic math skills, quick recall and the ability to calculate without aid are required. 

As a dealer, you will be exposed to second hand smoke and higher than normal noise levels.  Exceptional guest services skills and the ability to handle difficult people are essential.  A dealer must possess excellent verbal communication skills and be able to adjust interaction with people when necessary.  Since a dealer is part of a Casino’s entertainment, an outgoing personality is an important attribute.  

Professional appearance and attitude are equally important.  Personal grooming and appropriate dress must meet Casino standards.  The minimum age requirement to perform the work of a dealer is 18.  Successful candidates will be able to work a flexible schedule including all shifts (evenings, weekends and holidays) as well as pass an audition/interview and all pre-employment testing.  If hired, the employee must secure and maintain a Pennsylvania Gaming License.  All dealers are required to successfully complete CPR instruction.

 Introduction to Gaming  $189 plus $5 Lab Fee  GAMI 007 01
This course covers the basics of working in a casino atmosphere. Students will learn chip handling techniques, chip color value, the value of a bet, and pit procedures as well as the role of each position in the casino chain of command. Additional topics covered include customer service, conflict resolution, time and self-management, and dealing with difficult people. CPR training is also provided. This course is a prerequisite for ALL other dealer training courses. 32 Hours, 2 Weeks, Mon.- Thur., 6:00 p.m. – 10:00 p.m.

Human Resources

SHRM Learning System for SHRM-CP/SHRM-SCP Certification Preparation Program

Designed primarily for individuals seeking credentials, CCBC’s SHRM Learning System for SHRM-CP/SHRM-SCP Certification Preparation Program focuses on identifying and testing the knowledge and practical real-life experiences HR professionals around the world need to excel in their careers today. Earning your SHRM Certified Professional (SHRM-CP™) or SHRM Senior Certified Professional (SHRM-SCP™) credential establishes you as a recognized expert in the HR field.

These new certifications recognize that HR professionals are at the core of leading organizational success:

• Built on one singular Body of Competency and Knowledge (BoCK) designed to elevate the HR profession around the world.

• Tests the HR professional’s competency—the ability to put that knowledge to work through critical thinking and application.

• Demonstrates that the HR professional is a technical expert and has mastered the application of HR technical and behavioral competencies, through practice and experience, to drive business results.

For more information on these new credentials, visit www.SHRMCertification.org

This intensive, certification preparation program covers four knowledge domains (People, Organization, Workplace and Strategy) as well as eight behavioral competencies (Leadership & Navigation; Ethical Practice; Business Acumen; Relationship Management; Consultation; Critical Evaluation; Global & Cultural Effectiveness; and Communication). It combines expert instruction with the 2015 SHRM Learning System , so you will learn faster, retain more knowledge and stay on track as you prepare for the exam. For those not seeking certification, this course provides a comprehensive and accelerated option for professional development. Participants gain a generalist point of view, refresh key ideas and concepts, strengthen their understanding of core competencies, and increase productivity.

Saturdays, September 19 through November 21, 2015

8:30 AM to 12:30 PM

Course Code: WRKD041-01 SHRM Members / WRKD041-02 Non-Members

Location: CCBC @ Southpointe

Tuition includes 2015 SHRM Learning System for SHRM-CP/SHRM-SCP: $1095 SHRM Member / $1195 Non-Member

Instructors: Leah Eggers, Geri Puleo and Rob Throckmorton

Registration Deadline: September 9, 2015

Available Courses

Optimizing Employee Performance  $89  WRKD 058 01
Leaders must continually work to bring out the best in employees.  Leaders are responsible for cultivating a workplace that makes employees want to work to do their best each and every day.  When employees struggle to accomplish tasks and achieve goals, leaders should step in to take action, but knowing the right steps to take is critical.  Effective leaders work to build upon employee strengths, motivating them and forming strong, effective teams.  They are aware of the culture of their organization and work to make it a positive, healthy culture.  During this program, participants will develop skills that will work to bring out the best in employees so they achieve individual and team goals, ensuring greater success in the workplace. 3 Hours, Wed., 7/15/15, 9:00 a.m. – 12:00 p.m. 

Practical Business Writing Skills  $79  OCCP 131 01
This seminar covers the writing skills essential to success in a business environment. Students will learn how to avoid common grammar, syntax, and style mistakes made in everyday business communications as well as strategies to develop and produce effective written business documents including emails, memos and reports. Students will also gain practical experience critiquing and editing another person’s documents. 3 Hours, Wed., 1:00 p.m. – 4:00 p.m.

Introduction to Business Continuity Planning  $89  OCCP 584 01
A business continuity plan outlines how an organization will continue (or recover) operations if it is affected by different levels of disaster. Any event that could negatively impact operations is included in the plan such as supply chain interruption, loss of or damage to critical infrastructure (major machinery or information technology resources), natural disasters, fire, and theft. During this seminar, participants will be introduced to tools for creating effective, comprehensive and reliable Business Continuity and Disaster Recovery Plans for their organization. 4 Hours, Fri., 8/7/15, 8:00 a.m. – 12:00 p.m.

Achieving Customer Service Excellence  $89  OCCP 273 01
Customers today demand world class service. They reward organizations that provide it by remaining loyal, and they take their business elsewhere if service is mediocre. This seminar teaches the skills needed to communicate positively and professionally with customers — both internal and external. Topics include developing a customer-focused attitude; building rapport with customers; using positive language; questioning to determine customer needs; honing your listening skills; confirming your understanding; fulfilling customer requests; dealing with angry and upset customers; confirming customer satisfaction; and uncovering additional opportunities for service. Participants will leave feeling upbeat, motivated, and ready to achieve customer service excellence! 3 Hours, Tue., 8/4/15, 9:00 a.m. – 12:00 p.m. 

Management & Supervisory Skills / Leadership

Available Courses

Achieving Leadership Success through Coaching $89 OCCP 132 01
Today’s most effective leaders utilize the power of coaching to lead their teams to success.  Proactive leaders build loyalty and trust by making every team member feel valued and appreciated.  In addition, effective leaders inspire their underperformers to become strong contributors.  During this program, participants will be provided tools, techniques and best practices for coaching employees.  You will learn:  the steps of effective coaching including communication pointers; dealing with different personality types; and how to coach without “telling”.  Leaders will learn about indicators that show an employee is ready for coaching, when coaching is appropriate, and how to follow through with the coaching process. 3 Hours, Tues., 6/9/15, 9:00 a.m. – 12:00 p.m.

Marketing

Available Courses

  

Safety

Available Courses

OSHA 10-hour General Industry  $155 plus $20 Lab Fee  OCCP 255 01
This course provides entry level workers broad awareness on recognizing and preventing hazards on a general industry site such as manufacturing, warehousing, distribution, healthcare, and retail. Participants will be introduced to OSHA policies, procedures and standards as well as general industry safety and health principles and work practices. 10 Hours, 2 days, Wed. & Thur., 6/15/15 & 6/16/15, 7:00 a.m. - 1:30 p.m. 

OSHA 24-hour HAZWOPER  $450 plus $25 Lab Fee  OCCP 231 01
This OSHA 24-hour HAZWOPER training course is designed for workers who are not required to take the full OSHA 40-hour HAZWOPER training course, and who need to meet the 24-hour HAZWOPER training requirements for OSHA standard 29 CFR 1910.120(e)(3)(ii) and 29 CFR 1926.65(e)(3)(iii). This includes workers occasionally on site only for a specific limited task, who are unlikely to be exposed to hazardous substances over the permissible and published exposure limits. 24 Hours, 3 Days, Tue., Wed., and Thur., 6/23/15-6/25/15, 8:00 a.m. – 4:30 p.m.

AHA Heartsaver® First Aid CPR AED  $75 plus $15 Lab Fee  OCCP 260 01
AHA Heartsaver® First Aid CPR AED is a classroom, video-based, instructor-led course that teaches students critical skills needed to respond to and manage a first aid, choking or sudden cardiac arrest emergency in the first few minutes until emergency medical services (EMS) arrives. Participants learn skills such as how to treat bleeding, sprains, broken bones, shock and other first aid emergencies. This course also teaches adult CPR and AED use. 7 Hours, Tue., 7/21/15, 8:00 a.m. – 3: 30 p.m.

PEC Basic Orientation (SafeLandUSA)  $150 plus $50 Lab Fee  OCCP 569 01
The PEC Basic Orientation safety awareness course includes both SafeGulf and SafeLandUSA. PEC Basic was designed to take the place of multiple Operator orientations and to give each student a general idea of life and safety issues in the oil and gas industry, upstream, downstream, onshore or offshore. This one-day program meets API RP 75 & API RP T-1 requirements. It provides a basic awareness level of certain general safety information that an employee should know before entering a company facility and while performing their assigned work duties. The majority of the leading oil and gas operators accept this orientation as it meets their requirements. Upon successful completion of the course, each student is issued a picture ID with a unique barcode. The student information is then stored in an online database. 10 Hours, Mon., 7/27/15, 7:30 a.m. - 5:30 p.m.

 

Quality

Available Courses