Administrative Assistant Certificate
Credits Required: 31 (2015-2016 Academic Year)
For more information about this or another office technology program, email firstname.lastname@example.org.
This program will train students to become proficient computer users in all Microsoft Office applications and provides flexible scheduling through its open-entry/open-exit classroom environment. Students will participate in hands-on, true-to-life work situations in order to become a skilled office professional upon graduation.
Studies will range from standard office skills and office procedures to developing expertise in Internet, e-mail, project management, and Microsoft Office software. The Administrative Assistant track will also afford students the opportunity to develop the skills needed to organize data using spreadsheet and database management software, interact with clients, vendors and the general public, plan meetings, supervise the office, handle purchasing, and train other workers. Throughout the curriculum, emphasis is placed on the administrative assistant as a vital member of an office team.
Graduates of this program are prepared for positions such as: administrative assistant, office manager, executive assistant, and secretary.
Students completing required courses will be eligible to take the exam for Microsoft Office Specialist (MOS) certification, the globally recognized standard for desktop skills with Microsoft Office Suite (Word, Excel, PowerPoint, Access, and Outlook).
Curriculum - 1st Year
First Semester - 16 Credits
Provides an introduction to the communication process that occurs between people. Students will gain the knowledge and skills necessary to develop, maintain, and evaluate dyadic relationships through language, perception, self-disclosure, listening and nonverbal communication. Emphasis will be placed on building effective interpersonal relations in a business environment. 3-0-3
This course affords the student the opportunity to build keyboarding speed and to improve accuracy. Proofreading and advanced formatting skills are also emphasized. 0-2-1
This course is an introduction of the utilization to the Internet and World Wide Web access for solving common office problems. Students will gain experience in the use of browsers and search engines to research, locate, and retrieve information necessary to efficiently operate an office. 2-2-3
Microsoft Word-MOS Expert Cert.
This course is a comprehensive introduction to Microsoft Word. The student will learn how to edit and format documents, work with tables, add graphics, create Web pages, merge documents, create charts and forms, and customize Word. At completion of the course, the student will be eligible for the MOS Expert Certification Exam. 2-2-3
Excel and Intro to Quickbooks
The student will learn how to create worksheets; work with charts; pivot tables and use What-If analysis. Learn fundamental concepts of QuickBooks. At completion of the course, the students will be eligible for the MOS Expert Certification Exam. (2-2-3)
Microsoft Access-MOS Expert Cert
The student will learn how to work with tables, forms, and reports to create advanced forms; sub-forms and reports; data access and pages; and modules. Database maintenance and information sharing between programs is also included. At the completion of the course, the student will be eligible for the MOS Core Certification Exam. 2-2-3
Second Semester - 15 Credits
This course provides the student with the understanding and the skill necessary to communicate effectively in any group situation. Specifically, the course will prepare the student for intensive team and group interaction that he/she will experience in both personal and career scenarios. It will also provide a firm foundation of team-oriented knowledge, experience in developing group problem solving skills, and a resource for future use. 3-0-3
The integrated office of today requires the planning, implementation, and evaluation of various projects and activities. This course will provide students the opportunity through simulations to manage a series of typical office projects. 2-2-3
Transcription & Verification
The course enables students to develop transcription skills. Operation of digital transcribing equipment and proper transcribing techniques including voice recognition software are emphasized. Transcription assignments require students to produce appropriate, error-free documents. 2-2-3
Microsoft Outlook-MOS Certificatio
This course is a comprehensive introduction to Microsoft Outlook 2002. The course includes email communications; scheduling; and managing, integrating, and customizing Outlook with the Internet. At completion of this course, the student will be eligible for the MOS Certification Exam. 2-2-3
Microsoft Powerpoint-MOS Certifica
The student will learn how to edit and format presentations; modify objects; add graphics; create Web pages; enhance charts; link objects; and customize PowerPoint. At completion of the course, the student will be eligible for the MOS Certification Exam. 2-2-3