Office Technology: Medical Administrative Assistant
Degree Offered: Associate in Applied Science
Credits Required: 63
The emphasis throughout the curriculum is on the administrative assistant as a vital member of an office team. The program will offer students the opportunity to develop skills necessary to organize data using spreadsheet and database management software, interact with clients, vendors, and the general public, plan meetings, supervise the office, handle purchasing, and train other workers.
Office Technology will train students to become proficient computer users in various software applications. Students enrolled in the program, which provides flexible scheduling through an open-entry/open-exit classroom environment, will participate in hands-on, real life work situations in order to become a skilled office professional upon graduation. Studies will range from office procedures to developing expertise in Internet, e-mail, and software applications. Additional coursework integrates the software applications into projects. The students will be given the opportunity to gain work experience through an optional internship.
The coursework provides course content that will prepare the student to take the Microsoft Office Specialist (MOS) certification exams (Word, Excel, PowerPoint, Access, Outlook), the globally recognized standard for desktop skills.
Graduates of the program are prepared for the following positions: medical administrative assistant, medical office assistant, medical receptionist, medical records assistant, medical secretary, medical office manager, administrative support supervisor, and administrative services manager.
Curriculum - 1st Year
First Semester - 17 Credits
Human Anatomy & Physiology I
This course is a basic study of human anatomy and physiology. Topics include levels of organization, body divisions and cavities, basic biochemistry, cell structure and metabolism and histology. Structure and physiology of the following systems include integumentary, muscular, skeletal, respiratory, and urinary. Fluid and electrolyte balance is also discussed. The laboratory is an integral part of the course. 3-2-4
This course affords the student the opportunity to build keyboarding speed and to improve accuracy. Proofreading and advanced formatting skills are also emphasized. 0-2-1
This course is an introduction of the utilization to the Internet and World Wide Web access for solving common office problems. Students will gain experience in the use of browsers and search engines to research, locate, and retrieve information necessary to efficiently operate an office. 2-2-3
Microsoft Word-MOS Expert Cert.
This course is a comprehensive introduction to Microsoft Word. The student will learn how to edit and format documents, work with tables, add graphics, create Web pages, merge documents, create charts and forms, and customize Word. At completion of the course, the student will be eligible for the MOS Expert Certification Exam. (2-2-3)
This course is a comprehensive introduction to medical terminology emphasizing the language of medicine today. The focus is on word parts, their usage, and their meaning. Opportunities are provided to master the definition, pronunciation, and spelling of medical terms through a wide variety of practice and reinforcement modes 2-2-3
Students will practice expository writing and learn the academic form of the essay and research paper. Students will focus on the development of an academically sound and challenging thesis and resulting essay. The mechanics of writing will be reviewed as needed. 3-0-3 Pre-requisite: Placement testing; successful completion of DEVS012 Reading and DEVS015 Introduction to College Writing if required, permission of the Division Director.
Second Semester - 16 Credits
Human Anatomy & Physiology II
This course is a continuation of BIOL201. Structure and physiology of the following systems are included: nervous and its divisions – endocrine, cardiovascular, lymphatic, digestive, and reproductive. Other topics including the composition of blood, immunity, human genetics, and development are also discussed. The laboratory is an integral part of the course. Prerequisite: BIOL201 3-2-4
This course introduces students to the three major forms of literary expression: fiction, poetry, and drama. Significant works from each form will be analyzed to reveal creative techniques, how they represent an author’s time, and how they reflect today’s human condition.
Writing For Business/Tech
Designed to train the student in effective writing, this course aims to increase the student’s ability to write with unity, coherence, and logic. It provides additional study and practice in writing letters, proposals, manuals, and reports of a business or technical nature as well as in professional and contemporary research methods. Prerequisite: WRIT101 3-0-3
Microsoft Outlook-MOS Certificatio
This course is a comprehensive introduction to Microsoft Outlook 2002. The course includes email communications; scheduling; and managing, integrating, and customizing Outlook with the Internet. At completion of this course, the student will be eligible for the MOS Certification Exam. 2-2-3
This course provides the coding systems for the billing of medical and surgical procedures and services developed by the American Medical Association, the International Classification of Diseases, designed for statistical purposes and indexing of hospital records and for third party reimbursement. The purpose of this course is to provide students instruction in the skills of billing for medical and surgical procedures and services, implementing standard terminology, and uniform coding systems. Prerequisite: OFFT140
Medical Insurance/Patient Billing
This course is an introduction to processing health insurance claims and health insurance options. All aspects of medical insurance are covered, including plan options; carrier requirements; state and federal regulations; abstracting relevant information from source documents and accurately completing billing process. Prerequisite: OFFT140 (2-2-3)
Curriculum - 2nd Year
Third Semester - 15 Credits
Provides an introduction to the communication process that occurs between people. Students will gain the knowledge and skills necessary to develop, maintain, and evaluate dyadic relationships through language, perception, self-disclosure, listening and nonverbal communication. Emphasis will be placed on building effective interpersonal relations in a business environment. 3-0-3
This course will provide a firm foundation of leadership theory, practical and applied knowledge, and experience in leading a team, task force, or activity and in developing communication and problem-solving skills, as well as a source for future use. This course provides the student with the understanding and the skills necessary to lead effectively in a variety of settings. Specifically, the course will prepare the student for leadership responsibilities in their professional, community service, or educational endeavors. The student will also acquire experience on how leadership is practiced and gain insights and information to enhance his or her leadership skills. 3-0-3
Microsoft Access-MOS Expert Cert
The student will learn how to work with tables, forms, and reports to create advanced forms; sub-forms and reports; data access and pages; and modules. Database maintenance and information sharing between programs is also included. At the completion of the course, the student will be eligible for the MOS Core Certification Exam.
Excel and Intro to Quickbooks
The student will learn how to create worksheets; work with charts; pivot tables and use What-If analysis. Learn fundamental concepts of QuickBooks. At completion of the course, the students will be eligible for the MOS Expert Certification Exam. (2-2-3)
This course examines the scientific study of behavior and mental processes and provides a survey of the major areas of psychology. Important topics and findings from psychology are reviewed. Topics include the role of science in the study of behavior, the biological foundations of behavior, learning, information processing, stress and health, social interaction, development, motivation, emotion and psychological disorders.
Fourth Semester - 15 Credits
The integrated office of today requires the planning, implementation, and evaluation of various projects and activities. This course will provide students the opportunity through simulations to manage a series of typical office projects. 2-2-3
Transcription & Verification
The course enables students to develop transcription skills. Operation of digital transcribing equipment and proper transcribing techniques including voice recognition software are emphasized. Transcription assignments require students to produce appropriate, error-free documents. 2-2-3
Microsoft Powerpoint-MOS Certifica
The student will learn how to edit and format presentations; modify objects; add graphics; create Web pages; enhance charts; link objects; and customize PowerPoint. At completion of the course, the student will be eligible for the MOS Certification Exam.
Microsoft Office Applications Advan
Office Applications will introduce high-quality work that requires analysis of customer needs, the development of solutions and assessment of technical skills and professional communication skills. Integration of productivity and system tools such as data import and export, file management and integration across platforms will be discussed. 2-2-3
Office Technology Internship
This course is designed to give Office Technology students on-the-job experience in various settings of the Administrative Assistant environment. Students enrolled in the course will have hands-on training using technology and facts learned in the Office Technology curriculum. 0-9-3
Compensation and Benefits
This course introduces the compensation and benefits concept of Human Resources by highlighting the importance of aligning an organization’s compensation plan to its strategic goals. The compensation and benefits options of various types of employment opportunities is considered with emphasis on appropriateness in various human resource settings. 3-0-3