Office Technology: Administrative Assistant
Degree Offered: Associate in Applied Science
Credits Required: 61
The emphasis throughout the curriculum is on the administrative assistant as a vital member of an office team. The program will offer students the opportunity to develop skills necessary to organize data using spreadsheet and database management software, interact with clients, vendors, and the general public, plan meetings, supervise the office, handle purchasing, and train other workers.
Office Technology will train students to become proficient computer users in Microsoft Office. Students enrolled in the program, which provides flexible scheduling through its open-entry/open-exit classroom environment, will participate in hands-on, real life work situations in order to become a skilled office professional upon graduation. Studies will range from office procedures to developing expertise in Internet, e-mail, and Microsoft Office software. Additional coursework integrates Microsoft Office applications into projects and the students will gain experience through an internship.
Students completing required courses will be eligible to take to the exam for Microsoft Office Specialist (MOS) certification, the globally recognized standard for desktop skills with the Microsoft Office Suite (Word, Excel, PowerPoint, Access, and Outlook).
Graduates of the program can work as: administrative assistants, executive secretaries, office managers, administrative support, project coordinators, and receptionists.
Curriculum - 1st Year
First Semester - 16 Credits
Provides an introduction to the communication process that occurs between people. Students will gain the knowledge and skills necessary to develop, maintain, and evaluate dyadic relationships through language, perception, self-disclosure, listening and nonverbal communication. Emphasis will be placed on building effective interpersonal relations in a business environment. 3-0-3
This course affords the student the opportunity to build keyboarding speed and to improve accuracy. Proofreading and advanced formatting skills are also emphasized. 0-2-1
This course is an introduction of the utilization to the Internet and World Wide Web access for solving common office problems. Students will gain experience in the use of browsers and search engines to research, locate, and retrieve information necessary to efficiently operate an office. 2-2-3
Microsoft Word-MOS Expert Cert.
This course is a comprehensive introduction to Microsoft Word. The student will learn how to edit and format documents, work with tables, add graphics, create Web pages, merge documents, create charts and forms, and customize Word. At completion of the course, the student will be eligible for the MOS Expert Certification Exam. (2-2-3)
Excel and Intro to Quickbooks
The student will learn how to create worksheets; work with charts; pivot tables and use What-If analysis. Learn fundamental concepts of QuickBooks. At completion of the course, the students will be eligible for the MOS Expert Certification Exam. (2-2-3)
Students will practice expository writing and learn the academic form of the essay and research paper. Students will focus on the development of an academically sound and challenging thesis and resulting essay. The mechanics of writing will be reviewed as needed. 3-0-3 Pre-requisite: Placement testing; successful completion of DEVS012 Reading and DEVS015 Introduction to College Writing if required, permission of the Division Director.
Second Semester - 15 Credits
Human social behavior is evolving from face-to-face to cyberspace via social communities and networks. This course will provide answers to the questions pertaining to how media, technology, and sociality have affected business and visual communications, marketing, and advertising. Students will explore the use of various social media -- web forums, blogs, wikis, chat, instant messaging, virtual worlds, twitter, flikr, YouTube, and more -- as methods to engage and connect with the consumer. Individuals will develop personal multimedia learning journals and small groups will use social media to produce and present final projects. (3-0-3)
This course provides the student with the understanding and the skill necessary to communicate effectively in any group situation. Specifically, the course will prepare the student for intensive team and group interaction that he/she will experience in both personal and career scenarios. It will also provide a firm foundation of team-oriented knowledge, experience in developing group problem solving skills, and a resource for future use. 3-0-3
This course introduces students to the three major forms of literary expression: fiction, poetry, and drama. Significant works from each form will be analyzed to reveal creative techniques, how they represent an author’s time, and how they reflect today’s human condition.
Writing For Business/Tech
Designed to train the student in effective writing, this course aims to increase the student’s ability to write with unity, coherence, and logic. It provides additional study and practice in writing letters, proposals, manuals, and reports of a business or technical nature as well as in professional and contemporary research methods. Prerequisite: WRIT101 3-0-3
The integrated office of today requires the planning, implementation, and evaluation of various projects and activities. This course will provide students the opportunity through simulations to manage a series of typical office projects. 2-2-3
Microsoft Outlook-MOS Certificatio
This course is a comprehensive introduction to Microsoft Outlook 2002. The course includes email communications; scheduling; and managing, integrating, and customizing Outlook with the Internet. At completion of this course, the student will be eligible for the MOS Certification Exam. 2-2-3
Curriculum - 2nd Year
Third Semester - 15 Credits
This course covers the topics of contemporary project management utilizing contemporary project management methods. There are a variety of project types and sizes used to support learning that came from several companies, of various sizes, in many industries, to promote scalability and universality. Regardless of project, company, or industry size, project management techniques can be applied to any project. The topics covered include: project selection and prioritization, organizational capability (structure and culture), chartering, stakeholder analysis and planning, defining project scope, constructing work breakdown structures, scheduling, resourcing, and budgeting projects, project risk and quality planning, project kickoff, as well as leading and managing project teams and determining project progress and results.
This course will provide a firm foundation of leadership theory, practical and applied knowledge, and experience in leading a team, task force, or activity and in developing communication and problem-solving skills, as well as a source for future use. This course provides the student with the understanding and the skills necessary to lead effectively in a variety of settings. Specifically, the course will prepare the student for leadership responsibilities in their professional, community service, or educational endeavors. The student will also acquire experience on how leadership is practiced and gain insights and information to enhance his or her leadership skills. 3-0-3
This course examines the scientific study of behavior and mental processes and provides a survey of the major areas of psychology. Important topics and findings from psychology are reviewed. Topics include the role of science in the study of behavior, the biological foundations of behavior, learning, information processing, stress and health, social interaction, development, motivation, emotion and psychological disorders.
Microsoft Access-MOS Expert Cert
The student will learn how to work with tables, forms, and reports to create advanced forms; sub-forms and reports; data access and pages; and modules. Database maintenance and information sharing between programs is also included. At the completion of the course, the student will be eligible for the MOS Core Certification Exam.
Math Elective (MATH110 or higher)
Description not found.
Fourth Semester - 15 Credits
This course introduces students to special event planning processes and techniques. Emphasis is on successful planning, organizing, identifying sponsors, marketing, implementing, and evaluating large scale events.
Transcription & Verification
The course enables students to develop transcription skills. Operation of digital transcribing equipment and proper transcribing techniques including voice recognition software are emphasized. Transcription assignments require students to produce appropriate, error-free documents. 2-2-3
Microsoft Powerpoint-MOS Certifica
The student will learn how to edit and format presentations; modify objects; add graphics; create Web pages; enhance charts; link objects; and customize PowerPoint. At completion of the course, the student will be eligible for the MOS Certification Exam.
Microsoft Office Applications Advan
Office Applications will introduce high-quality work that requires analysis of customer needs, the development of solutions and assessment of technical skills and professional communication skills. Integration of productivity and system tools such as data import and export, file management and integration across platforms will be discussed. 2-2-3
Office Technology Internship
This course is designed to give Office Technology students on-the-job experience in various settings of the Administrative Assistant environment. Students enrolled in the course will have hands-on training using technology and facts learned in the Office Technology curriculum. 0-9-3
Compensation and Benefits
This course introduces the compensation and benefits concept of Human Resources by highlighting the importance of aligning an organization’s compensation plan to its strategic goals. The compensation and benefits options of various types of employment opportunities is considered with emphasis on appropriateness in various human resource settings. 3-0-3